Become a Ramirent customer – for businesses & private individuals
Whether you represent a company or want to rent as a private individual, you can become a Ramirent customer. Simply apply using BankID and gain access to a wide range of machines, equipment and services for your next project.
Apply to become a Ramirent customer
Becoming a Ramirent customer is easy. By becoming a Ramirent customer, you gain access to a wide range of machines, equipment and services for your next project. To rent products from us, you need to register a digital account with us. The application is easily done using BankID on a computer or mobile phone and goes through a standard credit check. The application needs to be signed by an authorised signatory or other authorised person before the customer account can be activated.
How to become a customer
1. Apply with BankID
Fill in your details and sign the application with BankID.
2. We process your application
The application is registered and goes through a standard credit check.
3. Start renting
Once your application has been approved, you can start renting machines, equipment and services from Ramirent.
For businesses and private individuals
Both businesses and private individuals can become Ramirent customers. With a customer account, you get access to our nationwide network of customer centres and a wide range of machines, equipment and services for construction, industry, infrastructure, the public sector and many other operations.
Benefits of becoming a Ramirent customer
A complete offering for your entire project
At Ramirent you'll find everything from machines, lifts and site cabins to electrical solutions, safety solutions and specially tailored services. With a broad range and specialist expertise across several areas, we can support you throughout the entire project, from planning to execution.
Nationwide presence with local service
With customer centres throughout Sweden, we're close at hand no matter where your project is located. You get access to fast deliveries and personal service whenever you need it.
Advice from experienced specialists
Our experts help you find the right solution based on your project's needs. Whether it concerns machine selection, work environment, logistics or site setup, you gain access to knowledge that contributes to a safe and efficient workplace.
Digital services that simplify everyday life
Through our digital services, you get better control over your rental holdings and access to smart tools that streamline administration, planning and follow-up.
A more sustainable choice
Renting instead of owning contributes to a more resource-efficient use of machines and equipment. You avoid tying up capital in your own fleet, pay only for what you use, and at the same time gain access to modern, well-maintained products.
Solutions tailored to your project
For larger projects, we can establish a customer centre directly on-site. With dedicated resources on location, we help with planning, logistics and coordination to ensure the right equipment is in the right place at the right time. This creates better control, higher efficiency and lower costs throughout the project.
Frequently asked questions and answers:
Rental
Can I order equipment with delivery directly to the site?
Yes, talk to your local customer centre – or your sales contact if you already have one.
Where can I return rented equipment?
You can return the rented equipment at any Ramirent customer centre. Just remember to state which customer centre you rented the equipment from.
What responsibility do I have, and who should I contact if rented equipment has been damaged or stolen?
You should contact the customer centre where you rented the equipment.
Why do I keep receiving invoices even though we've returned the material?
If you're still receiving invoices for returned equipment, you can contact the customer centre you rented from or reach Customer Service at +46 10-152 02 00 or kundservice@ramirent.se
Who should I contact for a quote request and price list?
Talk to your local customer centre – or your sales contact if you already have one. See further contact details here Contact sales or Customer centre
Can I rent as a private individual?
Yes, you can rent as a private individual, but you need an account with us. You apply digitally at Become a customer
Do I need to complete training or have a licence to operate, for example, an excavator or a lift?
No licence is required to operate a lift, but if you're carrying out the work in a professional capacity, lift training is required, as well as fall protection if there's a risk of being struck by another vehicle or device. For machines with a total weight over 1,500 kg, appropriate training is required if you're carrying out the work in a professional capacity; in this case, excavator training is required. No training is required for private use.
Can I reserve machines?
Yes, it's possible to reserve machines. The easiest way is to contact your customer centre by phone or email for assistance. You'll find all contact details here Customer centre
Do you offer transport?
Yes, we offer transport, installation and dismantling for the equipment you rent from us. Contact your nearest customer centre for pricing and further information.
What are your rental terms?
You can read about our rental terms here
What type of fuel should be used in the machine?
The machines are always labelled with the type of fuel you should use. Make sure you fill the correct fuel into the correct tank. If in doubt, contact your local customer centre.
How is fuel billed?
When you rent a machine, it's delivered with a full tank. When you return the machine, we refill it and charge you for the actual fuel consumption. If you have questions about fuel for heating, contact your rental centre. You'll find all contact details under Customer centre
Training
I've completed training with you but haven't received my certificate yet, who should I contact?
For questions about our training courses and certificates, you can contact Ramirentskolan at: Phone: 063-55 15 85 or utbildning@ramirent.se
What types of training do you offer?
At Ramirentskolan you'll find a wide selection of courses for a safe workplace, including lift training, forklift training and roadworks training. You can find our full course offering here. You can also book a training session directly on the website. You can also contact Ramirentskolan directly at tel 063-55 15 85 or utbildning@ramirent.se
Finance
Who should I contact if my invoice is incorrect, for example the wrong number of rental days?
If your invoice is incorrect, please contact Customer Service at tel: 010-152 02 00 or kundservice@ramirent.se
How do I switch to EDI invoicing?
To switch to EDI invoicing, you can contact us at kund@ramirent.se or tel 08 - 52 509 906
How do I switch to PDF invoicing?
To switch to PDF invoicing, you can contact us at kund@ramirent.se or tel 08 - 52 509 906
Can I pay by card?
Yes, you can pay by card, Swish or invoice.
Digital services
What is RamiConnect?
RamiConnect is a service that Ramirent offers all business customers, where you can view your current rental holdings, book return requests, and access several other features. For more info, click here
What is SitePlanner?
SitePlanner is a tool that Ramirent offers all customers, allowing you to create site layout plans and plan your workplace digitally in both 2D and 3D. For more info, click here
General questions
Do I need to use a harness in all lifts?
There's no requirement from the Swedish Work Environment Authority to use a harness; however, personal fall protection equipment should be used if there's a risk of the lifting device being struck by another device or vehicle. We always recommend that our customers use a harness when working from boom lifts, vehicle-mounted lifts and trailer-mounted lifts.
What is PSI?
PSI is a safety sheet for machines, and the name stands for Personal Safety Introduction. PSI (which is the result of a joint initiative among the industry's machine rental companies through the trade association Rentalföretagen) aims to improve machine use and create an even safer work environment. The safety sheet isn't intended to replace the manufacturer's manuals, but instead serves as an aid and complement alongside the machines' other instructions for use. Users of the machines should be able to easily and clearly access the most important safety aspects and functions in several languages. The sheet includes a description of the machine's areas of use and the necessary checks regarding ergonomics, noise and vibration. When you rent machines from Ramirent, a PSI sheet is included with most of our machines. We want it to be easier to do things right and to reduce the risk of accidents.
What is the difference between a calendar day and a construction day?
Rental machines and materials used every day of the week, regardless of whether it's a holiday or a working day, are billed according to calendar days. Examples of such equipment are heaters and pumps, which must operate even on non-working days. Construction days are all weekdays excluding public holidays.
Where can I find a price list?
You'll find our price lists at your nearest customer centre. Ramirent's prices are market-adjusted and refer to either construction-day rental or calendar-day rental, depending on the product category. Our prices are stated excluding VAT. To find your nearest customer centre, click here
Do you sell your used machines?
Every year, Ramirent sells off thousands of machines that were previously part of our rental fleet. These are serviced and, more often than not, fully functioning machines that we sell. All products are sold at auction through either Klaravik, Ritchie Bros or Euro Auction. You can find our currently active listings on Klaravik here. We can sell timber modules and containers directly if we have any available.